M. worked in a renovation company, performing very hard physical labor, until a tumor developed near his eye. After a difficult period of treatments, M. was left disabled and had to leave his job. His wife, A., worked supporting families through a nonprofit organization until she began suffering from severe back pain. After a series of medical tests, she was diagnosed with fibromyalgia. A. is in pain most of the day and can barely function. “We're not the kind of people who know how to receive help,” they said through tears during the home visit. We cried with them.